Return Policy
Return Policy
Eligibility
- Returns are accepted within 14 days of receipt.
- Items must be unused, in original packaging, and in sellable condition.
Return Process
- Contact us with your order details and reason for return.
- Upon approval, we’ll provide a return label and instructions.
- Securely package the item to prevent damage during transit.
Refunds
- Refunds are issued to the original payment method within 5-7 business days after return approval.
- For personal preference returns, customers are responsible for shipping costs.
- HM Chairs covers shipping for returns due to defects or errors (UK only).