Yes, all our chairs are 100% genuine Herman Miller. We source them from reputable UK-based companies and refurbish them to a high standard.

Our refurbished chairs are professionally cleaned, inspected, and repaired where necessary. Worn parts like arm pads, castors, or foam are replaced with new or high-quality compatible parts to ensure both comfort and longevity.

Yes, all our chairs come with a 12-month warranty covering mechanical faults and manufacturing defects. This does not cover damage from misuse or normal wear and tear.

We operate primarily online, but collection and viewing can be arranged by appointment from our Brentford storage unit. Please contact us to book a visit.

Yes, we now ship internationally. Shipping costs and times vary depending on the destination. Please contact us for a quote if your location is not listed at checkout.

Chairs are partially disassembled to fit safely in a box. Basic reassembly (like attaching the backrest or casters) is required and takes less than 5 minutes

Yes, we offer a 14-day return window. Items must be returned in the same condition and packaging. Buyer is responsible for return shipping costs unless the item is faulty or incorrect.

Absolutely. We stock a wide range of parts including arm pads, lumbar supports, gas lifts, and more, compatible with classic and remastered Aeron chairs. Check out the Parts Page.

Yes, we offer special pricing for bulk purchases—whether you're setting up a home office or furnishing a corporate space. Contact us for a personalised quote.